Shipping policy

Shipping & Delivery Policy

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Estimated delivery times:

  • United States, Canada, UK, Australia: 7–12 business days
  • Rest of the World: 8–15 business days

Please note that delivery times may vary depending on your location and customs processing.

Shipping Cost

We offer free shipping worldwide on all orders.

Order Tracking

Once your order is shipped, you will receive a tracking number via email.
Please allow 2–4 days for tracking information to update.

Delays

Shipping delays may occur due to:

  • High demand periods
  • Customs clearance
  • Carrier delays

We appreciate your patience in such cases.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us at:
[shopjoyeuxlux@gmail.com]

We will assist you with a replacement or resolution.

Contact Us

For any shipping-related questions, feel free to contact us at:
[shopjoyeuxlux@gmail.com]