Shipping policy
Shipping & Delivery Policy
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Estimated delivery times:
- United States, Canada, UK, Australia: 7–12 business days
- Rest of the World: 8–15 business days
Please note that delivery times may vary depending on your location and customs processing.
Shipping Cost
We offer free shipping worldwide on all orders.
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Please allow 2–4 days for tracking information to update.
Delays
Shipping delays may occur due to:
- High demand periods
- Customs clearance
- Carrier delays
We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at:
[shopjoyeuxlux@gmail.com]
We will assist you with a replacement or resolution.
Contact Us
For any shipping-related questions, feel free to contact us at:
[shopjoyeuxlux@gmail.com]